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Hospital HIM / Medical Records Subpoena Desk

Serving Hospital of the University of Pennsylvania (Penn Medicine / HUP) HIM Subpoena Desk — 3400 Spruce St, Philadelphia

Verified guide for serving medical records subpoenas, radiology chart subpoenas, and legal process on the Hospital of the University of Pennsylvania (HUP / Penn Medicine) at 3400 Spruce Street, 1st Floor Founders (Silverstein Suite 107), Philadelphia, PA 19104.

Verified Facility & Intake Summary

Verified Intake Address: 3400 Spruce Street, 1st Floor Founders (Silverstein Suite 107), Philadelphia, PA 19104

Municipality: Philadelphia, PA

County Venue: Philadelphia County

Dispatch Speed: Same-Day & Daily University City Courier Runs

Applicable PA Rules: Pa.R.C.P. 234.2, 4009.21–4009.27, 400.1; 42 Pa.C.S. § 6151–6159, § 5335

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The Hospital of the University of Pennsylvania (HUP)—the flagship academic medical center of Penn Medicine (Trustees of the University of Pennsylvania) located at 3400 Spruce Street, Philadelphia, PA 19104 in University City (Philadelphia County) — is one of the highest-volume medical records and clinical testimony subpoena destinations in the Commonwealth of Pennsylvania.

Serving a Subpoena to Produce Documents (Pa.R.C.P. 4009.22), a Medical Records Subpoena under 42 Pa.C.S. § 6152, or a Custodian of Records / Physician Trial Subpoena (Pa.R.C.P. 234.1) at HUP requires navigating a sprawling multi-pavilion hospital complex and delivering your packet to the exact Health Information Management (HIM) / Release of Information office at 3400 Spruce Street, 1st Floor Founders (Silverstein Suite 107), Philadelphia, PA 19104.

Process Servers Pennsylvania is headquartered in Philadelphia and runs daily couriers to Penn Medicine / HUP (3400 Spruce Street), Penn Presbyterian Medical Center (51 N. 39th Street), and Pennsylvania Hospital (800 Spruce Street).


Verified Building & HIM Subpoena Intake Details

  • Facility Name: Hospital of the University of Pennsylvania (Penn Medicine / HUP) — Health Information Management (HIM) / Medical Records Release of Information
  • Physical Street Address: 3400 Spruce Street, 1st Floor Founders Building (Silverstein Building, Suite 107), Philadelphia, PA 19104
  • HIM Department Reference Phone: (215) 662-3154
  • County & Judicial District: Philadelphia County — First Judicial District of Pennsylvania
  • City & Neighborhood: Philadelphia, PA 19104 (University City Medical District)
  • UIDDA Foreign Subpoena Issuance Venue: Office of Judicial Records (Prothonotary), Philadelphia City Hall, Room 280, Philadelphia, PA 19107 (42 Pa.C.S. § 5335)

Mandatory Pennsylvania Rules for Serving a Medical Records Subpoena at HUP

Before our Philadelphia process server walks your subpoena into 3400 Spruce Street (Founders 1st Floor / Silverstein Suite 107), verify that your subpoena packet satisfies Pennsylvania’s medical record discovery statutes and HIPAA privacy mandates:

1. The 20-Day Notice of Intent & Certificate Prerequisite (Pa.R.C.P. 4009.21 & 4009.22)

In any Pennsylvania Court of Common Pleas civil lawsuit (such as a personal injury, motor vehicle tort, medical malpractice, or workers’ compensation third-party action), a non-party records subpoena directed to the Custodian of Records of the Hospital of the University of Pennsylvania must be accompanied by:

  • A signed Certificate Prerequisite to Service of a Subpoena (Pa.R.C.P. 4009.25 Form) confirming that a Notice of Intent (Rule 4009.21) was served on all parties at least 20 days prior and that no objections were filed; AND
  • A blank Certificate of Compliance by a Person Not a Party (Pa.R.C.P. 4009.23 Form) (or the statutory Certification of Medical Charts or Records under 42 Pa.C.S. § 6152(d) so the certified hospital records are self-authenticating at trial under 42 Pa.C.S. § 6151 without requiring a live HUP records clerk to appear in court).

2. HIPAA Satisfactory Assurances (45 C.F.R. § 164.512(e)) or Patient Authorization

Penn Medicine’s Health Information Management legal compliance desk strictly reviews every civil subpoena for HIPAA compliance:

  • In a Pennsylvania state court action, attaching the signed Pa.R.C.P. 4009.25 Certificate Prerequisite to Service (showing 20 days’ notice to the patient’s counsel of record with zero objections) generally satisfies HIPAA’s “satisfactory assurances” standard under 45 C.F.R. § 164.512(e)(1)(iii) for standard treatment records.
  • Special Protected Records (Mental Health, HIV/AIDS, Drug & Alcohol): Under the Pennsylvania Mental Health Procedures Act (50 P.S. § 7111), the Confidentiality of HIV-Related Information Act (35 P.S. § 7607), and the Pennsylvania Drug and Alcohol Abuse Control Act (71 P.S. § 1690.108), a standard attorney subpoena is not sufficient to compel psychiatric, substance abuse, or HIV records in Pennsylvania. For those super-protected categories, you must attach either a specific HIPAA & PA statutory patient authorization signed by the patient or a signed Court Order.

3. Separating Medical Charts (HIM), Radiology Films, and Patient Billing Records

At large academic medical centers like Penn Medicine / HUP, three distinct departments often maintain different portions of a patient’s record:

  1. Clinical Medical Charts (ER, Inpatient, Operative Notes, Discharge Summaries): Handled through HIM / Medical Records at 3400 Spruce Street, 1st Floor Founders / Silverstein Suite 107.
  2. Diagnostic Radiology Images (DICOM CDs / MRIs / CT Scans): Handled through the Department of Radiology Film Library.
  3. Itemized Patient Billing Ledgers (UB-04 / CMS-1500): Handled through Penn Medicine Patient Financial Services.

When you specify “Medical Charts, Radiology Images, and Itemized Billing” on your order, our Philadelphia medical courier ensures every targeted HUP department is properly served and logged. Plus, because HUP is located in Philadelphia County, Pa.R.C.P. Rule 400.1 and Rule 234.2 allow our private process servers to serve both subpoenas AND initial Civil Complaints / Writs of Summons anywhere on the Penn Medicine campus!

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